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On this panel, two customers in the insurance sector discuss their content management challenges and the solutions they've put to work in their organizations.

National Mortgage Insurance Corporation's vision was to create an industry leading technology platform to support the full Mortgage Insurance Lifecycle. Their iterative software development approach resulted in the creation of a fully functional business platform in less than one year in a heavily regulated industry. Their integrated solution includes functionality such as Activity Workflow, analytics, full audit capability, business intelligence and a single user login experience for mortgage providers.

Baldwin & Lyons, an insurance underwriter for the transportation industry, aims to modernize their processing of insurance documents. Initially focusing on claims processing, they are implementing a system to minimize manual data entry and simplify their mailroom, with the goal of eventually automating their claims processing from end to end. Their solution includes Ephesoft document capture and a custom front end interface that allows searching, editing metadata, viewing, and annotating documents.

TOPIC046
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