A 'Wiki' Future
Mr. Wales presents how open-source, open-content technology is changing the Internet and how businesses must adapt in the face of this rapidly evolving technology in order to compete and innovate. Businesses today are starting to use the same collaborative tools that Wikipedia employs.
The story of Wikipedia is one of enabling frictionless contribution, while still providing sufficient control to create a quality product and avoid vandalism. Learning from the monumental success of the Wikipedia model, these underlying principles can help enterprises achieve similar goals in their organizations.