Streamlining Business Processes with Alfresco Workdesk
Your business is growing rapidly, your documents are growing exponentially, but you are still using email and file shares as your content repository. Clearly you have a growing problem! The case study in this session explains how one of the world's leading companies was facing exactly this situation,
with some of their most business critical documents, and replaced email and file shares with something easier and better.
The benefits the customer saw included:
- Simple user-interface: as easy to use as email / file share
- Limited user training: less than 20 minutes
- Case management approach: only show what is required - per user, per group
- Enterprise search - find what you need, as you'd expect it
- Abstracted Architecture: ability to upgrade Alfresco without impacting users
- Reusable Customizations: create for one group, use across all
- Automated Workflow: initiate new "case" with drag & drop from email, create new case folder, "push" request for metadata
This session will explore how business processes can be streamlined with Alfresco Workdesk in order to simplify many business processes, including contract management.